00728nam a2200109Ia 4500008004100000020001800041082001500059100002000074245001900094260048500113300002000598250813s9999 xx 000 0 und d a9780749456436 a658.85 DEN a Richard Denny 0aSelling to Win aLondon b"Updated and revised, this third edition is even more effective, highlighting the important changes needed to sell and win business in an evermore sophisticated and competitive marketplace. It gives practical advice on how - Get a sale when your service is not the cheapest- Turn your customer into an ambassador- Build a positive attitude- Beat the competition- Close a saleThis is a valuable book, recognized as an effective and powerful sales-improvement guide."c2009 a188 p. ; 23 cm.