00387nam a2200133Ia 4500 250823s9999 xx 000 0 und d 9780735202917 158.2 SOL Muriel Solomon Working with Difficult People Upper Saddle River Prentice Hall Press 2002 336 p. ; 20cm. 158.2 NF ENG 158_200000000000000 7594 KFPL KFPL ENG 2025-08-23 0 158.2 SOL KL-2025-000710 2025-08-23 07:32:15 NF ENG 8584 8584