/cgi-bin/koha/opac-search.pl?q=ccl=au%3A%22%EF%BF%BDRichard%20Denny%22&sort_by=relevance&format=rss 2 0 50 ISBN:9780749456436 /cgi-bin/koha/opac-detail.pl?biblionumber=5455 ]]> By �Richard Denny.
London "Updated and revised, this third edition is even more effective, highlighting the important changes needed to sell and win business in an evermore sophisticated and competitive marketplace. It gives practical advice on how - Get a sale when your service is not the cheapest- Turn your customer into an ambassador- Build a positive attitude- Beat the competition- Close a saleThis is a valuable book, recognized as an effective and powerful sales-improvement guide." 2009 .
188 p. ; 23 cm. 9780749456436

]]> /cgi-bin/koha/opac-detail.pl?biblionumber=5455 ISBN:9780749456436 /cgi-bin/koha/opac-detail.pl?biblionumber=5709 ]]> By �Richard Denny.
London "Updated and revised, this third edition is even more effective, highlighting the important changes needed to sell and win business in an evermore sophisticated and competitive marketplace. It gives practical advice on how - Get a sale when your service is not the cheapest- Turn your customer into an ambassador- Build a positive attitude- Beat the competition- Close a saleThis is a valuable book, recognized as an effective and powerful sales-improvement guide." 2009 .
188 p. ; 23 cm. 9780749456436

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